Flows and segmentation
We start with the flows that earn their place: a welcome series, then (for stores) abandoned cart and post-purchase, and (for service businesses) a nurture sequence that answers the questions buyers ask before they enquire. Segments come from data you already hold, such as what someone browsed, bought or asked for. Because we build the store or site, we can send those events to the platform ourselves instead of relying on a plugin. We write the logic down so your team can read it later.

