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Software & SaaS

SaaS development company: build a multi-tenant product, then run it

A SaaS product is one deployment serving many customer companies, each walled off from the others, on a plan you control. We build that for founders and for companies adding a subscription product: the tenancy model, sign-in and roles, plans and billing hooks, onboarding, admin tools and the monitoring behind them. We also run our own SaaS, BrokLeads, so we plan for the part after launch from the first week. Tell us who your customers are and what they would pay for, and we reply within one working day.

A SaaS is a product and a service

Teams often price a SaaS build as if it were a website with a login. Then the questions that decide its future arrive late: how one customer's data is kept apart from another's, how plans change what a customer can do, what support staff can see, and who gets paged when it breaks on a Sunday.

We settle those early, on paper, before the interface is polished. The tenancy model, the roles, the pricing hooks and the data model are decided in the first weeks, because they are the expensive things to change later. Everything else can grow from real use.

What we deliver

  • Tenancy and accounts

    A tenant on every record, checked on every request. Workspaces, invitations, roles, and a way to separate teams or branches inside one customer.

  • Plans and billing hooks

    Plans, limits and feature flags in the data model, connected to the payment provider you choose, with failed payments and plan changes handled.

  • Onboarding and admin

    A first-run flow that gets a new customer to value, and an internal admin area for your own team: customers, plans, support and audit.

  • Running it

    Hosting, monitoring, backups and releases, as a retained engagement if you want one. It's how we operate BrokLeads.

Multi-tenant architecture

The decision that shapes everything else: shared tables with a tenant on every row, a schema per customer, or a database per customer. We lay out the options against your customers, your data sensitivity and your budget, write the choice down, and build the checks that stop one tenant seeing another's data.

SaaS MVP

The smallest subscription product that a first paying customer can use: sign-up, the core workflow, one or two plans, and an admin view for you. Left for later: custom roles, usage-based billing, white-labeling and the long list of settings nobody has asked for yet.

How we scope a first release

Operating the product

After launch the work is releases, incident response, backups, cost watching and support questions. We can stay on as the team that runs it, on a monthly arrangement agreed case by case, or hand over to your own engineers with documentation and a walk-through.

The product partnership model

How we build it

Every SaaS development project runs through our delivery process. These are the steps that are specific to this work. Teal steps are thinking, graphite steps are building, and orange ones keep it running.

  1. Discovery and data model

    Customers, tenants, the core workflow and what a plan changes. Written down and agreed.

  2. Tenancy, auth and roles

    Sign-in, workspaces, permissions and the tenant checks, built and tested before features sit on top.

  3. Core workflow and plans

    The smallest version a paying customer can use, with plan limits and billing hooks in place.

  4. Onboarding and admin tools

    A first-run flow, plus an internal area for customers, plans and support.

  5. Launch with observability

    Error tracking, logs, backups and usage analytics running before the first customer arrives.

  6. Operate and improve

    Releases in regular cycles, with the next changes chosen from what customers actually do.

What you get

  • A written tenancy and data-model decision, with the reasons
  • Sign-in, workspaces, invitations, roles and row-level permissions
  • Plans, limits and a payment provider integration
  • An onboarding flow and an internal admin area
  • Usage analytics, error monitoring and backups
  • Source code in your repository and a runbook for operating it

Typical timelines

Typical timelines for SaaS development work
ScopeRange
Discovery, tenancy and data-model decisions1–3 weeks
SaaS MVP, first paying customer10–16 weeks
Full first version with billing, admin and a mobile app5–8 months

Planning ranges, not quotes. Your scope sets the real timeline, which we confirm in writing after discovery. See how engagements are priced.

Tools we use

  • Next.js
  • React
  • TypeScript
  • Laravel
  • PostgreSQL
  • Redis
  • Filament
  • React Native
  • Expo
  • Vercel
  • Laravel Cloud
  • Cloudflare
  • AWS S3
  • GitHub

See it in our work

  • BrokLeads

    Our own multi-tenant SaaS: a Next.js web app, a Laravel API and a React Native mobile app. Every row belongs to a branch, roles and row-level rules are enforced in the queries, and we host and support it.

Read next

Questions about SaaS development

What drives the cost of building a SaaS product?

Mostly the number of distinct workflows, the roles and permissions, how complex the plans and billing are, and the integrations. Whether you need a mobile app, an admin area and white-labeling also matters. After discovery you get a written scope with a fixed price per milestone or a monthly plan.

Should we build a SaaS or buy an existing tool?

Buy when an existing product fits most of the job and the product itself isn't what you sell. Build when the software is the offer, when the workflow is the part customers pay for, or when you want to sell it to others. We'll tell you if an existing tool, or BrokLeads, already covers your case.

Will we own the code?

Yes. The code lives in your repository from the first commit, and the hosting and payment accounts are created in your name. Under our terms the final deliverables are yours once the project is paid in full, and we keep only the general tools and libraries we use across projects.

How do you keep each customer's data separate?

Every record carries the tenant it belongs to, membership is checked on every request, and the scope lives on the model rather than in the interface. Which tenancy pattern fits, from shared tables to a database per customer, depends on your customers and is decided in the first weeks.

Which payment and billing providers can you integrate?

Most subscription billing is done through a provider's hosted checkout and webhooks, such as Stripe or a local gateway where one fits your market. Availability depends on where your business is registered and where your customers pay, so we check that during discovery before promising a provider.

What belongs in the MVP, and what can wait?

The MVP is sign-up, the core workflow, one or two plans and an admin view for you. Custom roles, usage-based billing, white-labeling, public APIs and extra reports usually wait until paying customers ask for them. Plan limits and tenant checks are built in from the start, because they are hard to add later. To start, we need a decision-maker and access to a few people who match your first customers.

Industries where this comes up

Tell us about your SaaS development project

A few lines is enough. We'll ask the right questions on the call.

  1. We reply within one working day

    By email or WhatsApp, whichever you prefer.

  2. A short call

    To understand the goal, the people who'll use it and any deadline.

  3. A written scope and estimate

    Before any work starts, so you know what you're agreeing to.